FREE SHIPPING OVER $50 • SHOP YOUR FAVORITES • ATLANTA ENERGY

Shipping policy

Thank you for your business.

The following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME

  • All orders are processed within 1 - 3 business days. (Please note: Processing Time is NOT the same as Shipping/Delivery Time!!!)
  • Orders are neither shipped nor delivered on weekends or U.S. Holidays.
  • Instances of delay, such as those occurring due to high volume orders, will result in notification to the customer.

SHIPPING RATES AND DELIVERY ESTIMATES

  • Shipping charges are calculated and displayed at checkout
SHIPPING METHOD DELIVERY TIME ESTIMATE SHIPPING COST ESTIMATE
USPS STANDARD 3 - 5 BUSINESS DAYS $ 3.31

 

SHIPMENT to P.O. BOX or APO/FPO ADDRESSES

  • We offer shipping to PO Boxes or APO/FPO addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

  • A Shipment Confirmation email with Tracking Numbers will be sent upon order shipment.
  • Tracking Numbers will become active with 24 hours of email receipt.

CUSTOMS, DUTIES, & TAXES

  • We do not assume responsibility for any applied customs or taxes.
  • All fees imposed during or other shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.

DAMAGES

  • We are not liable for any product damages or products lost during shipping.
  • Orders received in damaged condition can be made known to the shipment carrier.
  • Save all packaging materials and damaged goods prior to filing a claim with shipment carrier.

 

INTERNATIONAL SHIPPING POLICY

DUTIES & TAXES

  • Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination.

PACKAGING TRACKING

  • International orders are shipped via USPS and will be delivered by local post or its affiliates.
  • When your order ships from our warehouse, we send you a shipping confirmation email including your tracking number.
  • To track your package, simply enter your tracking number at usps.com

PACKAGE REFUSAL

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

  • Original and return shipping costs.
  • Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.

RESTRICTION

  • Orders shipping internationally have a minimum merchandise subtotal purchase amount of $35.

RETURNS POLICY

  • Please refer to "Refund Policy" section above.